Looking for a trusted IT outsourcing services provider?

Looking for a trusted IT outsourcing services provider?

PCCW Solutions enables you to focus on your core business with total peace of mind. We support your mission-critical operations with our world-class IT outsourcing services riding on our secure, efficient and reliable platform and experienced and responsible IT professionals

Extensive data center network and connectivity

Cross-border data centers in Hong Kong and mainland China to support your business expansion
Carrier neutral data center facility with presence of most of the local and international carriers on premise
Installed with world-class high bandwidth local and international Internet gateway, available for all our data center tenants on location

Total outsourcing

With 20+ years’ experience in data center services, we provide end-to-end data center solutions from data center design and build, collocation, network connections, disaster recovery, business continuity to managed services, as well as the application management and maintenance.

Comprehensive industry-specific data center outsourcing experience

We provide data center services to companies from diversified industries, including Communications, Media & Technology, Banking, Financial Services & Insurance, Retail, Manufacturing and Logistics, Hospitality, Travel and Transportation, and Public.

Quality commitment and international best practice

Preferred and trusted data center service provider with high commitment in quality and best practice
LEED Platinum and ISO 14001 certified to ensure energy conservation and green commitment
Accredited by Uptime Institute Tier III Design & Construction as a high-tier, reliable and stable data center facility
Conduct TVRA risk assessment and PCI DSS in data security to fulfill special requirement of risk-sensitive industry
ISO 20000, ISO 27001, ISO 9001 in data center operation management to ensure the high availability (99.995%)

Project:

500+ racks required
Data center design and build and ongoing operation, for expansion of online service into the region

Challenges:

Massive server farm hosting with high power and bandwidth requirement (18MVA / multiple gigabit links)
Very stringent project development and delivery time due to tight schedule of service launch
Ongoing service level commitment

Achievements:

Converted existing industrial building into data center for customer’s exclusive use
Successfully delivered project meeting all customer requirements within one year, despite the complexity and aggressive schedule
Innovative and efficient cooling solution to cater the high power generated (10kW IT power/rack)
“First of its kind” cold aisle containment for efficient and effective cooling
Achieved best PUE record in Hong Kong (~1.5)

Project:

200+ racks and 800kVA reserved power required
Data center design and build and ongoing operation of outsourced data center

Challenges:

Highly customized solution with strict service level requirements
High security requirement due to business nature

Achievements:

Sourced latest data center products to ensure long upgrade cycle and operation stability
Customized operation and security procedures to meet customer’s corporate requirements
Full onsite support service to minimize customer’s operation cost
Integration with customer’s DCIM system to meet its remote monitoring requirements

Project:

Expand from 200 racks to 400 racks
Data center design and Build and ongoing operation

Challenges:

First service node for their managed service business in Asia Pacific
Flexible plan for expansion and extension of service portfolio

Achievements:

Tailor-made equipment frames built according to customer’s special server farm design
Accommodated customer’s expansions throughout the years
“Built to Order” to meet their global standards

Project:

200+ racks required

Challenges:

Urgent requirement to develop a new service location in extremely short period
High service quality requirement to ensure the stability of Internet service 24/7
Launch service in phases according to customer’s business rapid growth

Achievements:

Extremely rapid project delivery, private room ready for customer’s equipment installation within 4 weeks
Comprehensive project planning with daily checkpoints to ensure project delivery
Well communicated with customer’s operation team for all ongoing service arrangement to ensure immediate response on service issues and incident prevention
Accommodated customer's launch schedule with phased move into existing capacity, and option to growth beyond existing capacity for planned future demand

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