Travel and Transportation

The travel and transportation (T&T) industry is changing rapidly as mobility has been increasing as more people and goods move across the globe. To reduce operational cost, improve customer experience and streamline business operation, T&T industry has been an early adopter of digital technologies and platforms, with digital initiatives expected to generate up to US$305 billion of value by 2025 according to Digital Transformation Initiative report of World Economic Forum.

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CM Lee,
Senior Vice President, Hospitality, Travel and Transportation
PCCW Solutions Ltd.
The trends of the travel and transportation industry are changing fast primarily due to the change of customer behavior and expansion of emerging markets.
CM Lee,
Senior Vice President, Hospitality, Travel and Transportation
PCCW Solutions Ltd.

Disruptions & Opportunities

The adoption of digital technologies enables T&T operators to deliver services more safely and efficiently, with intelligent networks and greater automation. Smart mobility could create a more seamless, more efficient, more comfortable travel experience that accommodates the needs of various commuters.

Road

The number of cars on the road will nearly double by 2040 with 2 billions cars and 790 million trucks – World Economic Forum

20% of mid size and large cities will begin to implement Vehicle-to-everything (V2X) capabilities by 2020 in response to developments in connected vehicles – IDC Futurescapes

Airport

The Asia Pacific market alone accounts for more than 30% of global air traffic with over a billion passengers travelling by air annually

Most airports expect 74% increase in IT spending and biometric identity management and artificial intelligence are the top priority with 29% of airports planning to implement passenger identity management - SITA Air Transport IT Trends 2017

Railway

1.3 billion passengers were carried per kilometer worldwide by rail in 2017 - International Transport Forum

To improve customer service, operators transform the railway systems digitally utilizing Internet of Things (IoT) technology with the use of sensors, machine learning analytics and cloud

CaseStudy

Mobile Application Development for New World First Ferry

PCCW Solutions was selected to provide the mobile application development consulting as well as system integration services for New World First Ferry. The development of “First Ferry Mobile App” was completed in a few months. The “First Ferry Mobile App” not only allows users to access accurate and comprehensive ferry service information anytime, anywhere, but also furnishes the guide to outlying-island tourist attractions. Planning a wonderful trip is just so easy.

CaseStudy

Supporting Hong Kong's air traffic and navigation safety

PCCW Solutions ensures the provision of reliable aviation and maritime telecommunications that facilitates the protection of flight and navigation safety, and search and rescue operations. We handle the technical operations and maintenance of hilltop radio stations which are jointly used as telecommunication hubs for air traffic control and port services. We are committed to maintaining the Air Traffic Control Systems and hilltop radio stations to the highest standards, facilitating the safety, efficiency and security of Hong Kong's large-scale air and marine traffic.

CaseStudy

Transport Information System for Transport Department

PCCW Solutions helps the Transport Department of HKSAR Government to modernize its existing Transport Information System (TIS), leveraging big data analytics to capture both textual and spatial data integrated with Geographical Information System for managing traffic flow. The system enables more efficient processing of a vast amount of traffic and transport data to facilitate and streamline the day-to-day operation of the Transport Department.

Solutions For Travel and Transportation

With thorough understanding of the workflow and operation of the transportation operators, PCCW Solutions provides Tactical Control System, an integrated communications technology to optimize, modernize and future proof the control centers to unify and dispatch operation commands timely.

Tactical Control System

With thorough understanding of the workflow and operation of the transportation operators, PCCW Solutions provides Tactical Control System, an integrated communications technology to optimize, modernize and future proof the control centers to unify and dispatch operation commands timely.
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Track Access Management System

PCCW Solutions’ Track Access Management System allows railway operators to optimize the engineering work planning over the railway tracks to enhance operational efficiency and ensure safety. This system is tailored to the needs of railway operators to plan and execute daily track maintenance and engineering works. The system consists of numerous modules covering the request workflow, resources allocation, visualization and dashboard reporting. With the defined business rules empowered by AI automating conflict checking, it helps to automate legacy manual processes and scheduling.
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Infinitum™ Parking and Charging

Our Infinitum™ Parking and Charging solution enables T&T operators to optimize utilization of parking spaces and deliver seamless experience to the modern drivers. Consisting of four major components including a mobile app, Smart Parking, Smart Charging and customer management solution, the end-to-end solution is designed from ground-up to be modular yet integrated, and interoperable. Operators with existing automotive infrastructure could expand their scope of services by simply integrating the automotive APIs without the need to completely overhaul their technology stack.
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Control Tower Simulation System

Leveraging virtual reality technology, PCCW Solutions provides Control Tower Simulation System to simulate today's air traffic environment supporting the aviation bureaus on preparation, progress, record, playback and evaluation of training of the air traffic controllers to meet the increasing demand of air traffic.
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Tactical Control System

With thorough understanding of the workflow and operation of the transportation operators, PCCW Solutions provides Tactical Control System, an integrated communications technology to optimize, modernize and future proof the control centers to unify and dispatch operation commands timely.

Track Access Management System

PCCW Solutions’ Track Access Management System allows railway operators to optimize the engineering work planning over the railway tracks to enhance operational efficiency and ensure safety. This system is tailored to the needs of railway operators to plan and execute daily track maintenance and engineering works. The system consists of numerous modules covering the request workflow, resources allocation, visualization and dashboard reporting. With the defined business rules empowered by AI automating conflict checking, it helps to automate legacy manual processes and scheduling.

Infinitum™ Parking and Charging

Our Infinitum™ Parking and Charging solution enables T&T operators to optimize utilization of parking spaces and deliver seamless experience to the modern drivers. Consisting of four major components including a mobile app, Smart Parking, Smart Charging and customer management solution, the end-to-end solution is designed from ground-up to be modular yet integrated, and interoperable. Operators with existing automotive infrastructure could expand their scope of services by simply integrating the automotive APIs without the need to completely overhaul their technology stack.

Control Tower Simulation System

Leveraging virtual reality technology, PCCW Solutions provides Control Tower Simulation System to simulate today's air traffic environment supporting the aviation bureaus on preparation, progress, record, playback and evaluation of training of the air traffic controllers to meet the increasing demand of air traffic.