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PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company in Hong Kong and mainland China. We adopt the latest technology to help clients create business value and success in the ever-changing economic environment. We offer a wide range of services including digital solutions, IT and business process outsourcing, cloud computing, system development and solutions integration, data centers, hosting and managed services, e-commerce and IoT solutions. PCCW Solutions is committed to meeting customer needs to help them achieve business goals.

We have global presence across United Kingdom, Singapore, the Philippines, Hong Kong, Macau and mainland China with offices in Beijing, Shanghai, Guangzhou, Shenzhen, Wuhan and Xian. With our widely-recognized business credentials and experience in managing large-scale projects, PCCW Solutions has become a trusted partner to a diversity of customer organizations.

PCCW Solutions consistently delivers complex, mission-critical systems such as the Hong Kong Exchanges and Clearing Limited's AMS/3 (Third Generation Automatic Order Matching and Execution System); a Smart ID Card and Electronic Passport System for the Immigration Department of the Hong Kong SAR Government; a Credit Card backend system for the Bank of China; a nationwide Enterprise Resource Planning implementation for China Mobile; Railway Asset Management System for MTR; Government Financial Management Information System for The Treasury of Hong Kong Government, Central Command System for Marine Department of Hong Kong Government as well as an Asian data center for a global Internet player.

We have a strong track record of success all around Asia. In addition to helping a major international retail brand manage the rollout of an integrated financial system across Hong Kong, mainland China, Taiwan, Singapore and Malaysia. We have also been awarded an electronic passport project for Macau SAR Government.

Industry focus

The key to our success is a resourceful and trusted team of experienced and talented ICT professionals as well as experts.

We believe that effective communication forms the backbone of all working relationships. Over 80% of our staff are university graduates, and we pride ourselves on superior English and Chinese communication skills.

Our highly skilled teams, combined with the establishment of joint ventures throughout the region, ensure that our role in the industry and our local knowledge is always on the leading edge.

We have one of the largest IT pools in Asia. Our certified professionals include:

  • Certified CRM Consultants (Siebel)

  • PMP for project management professionals

  • Certified Database Professionals (MS SQL,Oracle, DB2, Sybase)

  • PRINCE2 and PMI for project management

  • Certified Network Specialists (Cisco,Huawei)

  • SSADM for stage-wise system analysis & design methodology

  • Certified Security Specialists (CISSP,Checkpoint, CCSE)

  • Quality Specialists (CISA, CQA)

  • Unix Specialists (IBM/AIX, HP/UX, Sun Solaris)

  • China National Accreditation of Registrars

PCCW Solutions has built a solid reputation in mainland China:

  • A joint venture between PCCW Solutions and Sinopec, Petro-CyberWorks Information Technology Company Limited (PCITC) was formed in February 2002. PCITC aims to become a prominent solutions provider and systems integrator in the process manufacturing sector

  • PCCW Solutions provides carrier class Internet Data Center Services in Greater China

  • PCCW Solutions has established Outsourced Development Centers in Guangzhou, Beijing, Shanghai, Xian and Hong Kong

Our team has a proven track record in managing complicated projects and delivering them on time. Our best practices are well recognized by international organizations that measure and set standards for the industry.

  • ISO 20000 for IT service management (ITIL)

  • ISO 27001 for information security management

  • CMMI Level 5 for application management

  • ISO 9001 for network and IT service

  • ISO 14001 for Environmental Management System (EMS)

  • LEED Platinum Certificate

  • Uptime Institute Tier III Design and Construction Certification for data center

  • PCI-DSS Security Standard

  • Threat, Vulnerability And Risk Assessment (TVRA)