Hosting and Facility Management

Our pre-constructed, carrier-class space and state-of-the-art facilities are served by an independent power supply, system redundancy, firewall protection and 24-hour security protection. This ensures your business benefits from top-notch security, faster connections, guaranteed reliability and highly-responsive round-the-clock technical support.

Unparalleled Network Connections

Our data centers are connected to the best high-performance local and regional Internet networks. In addition, our private and public peering connections to major ISPs and backbone providers in Asia, the US and rest of the world enable us to provide a secure, fast and safe network infrastructure.

World-Class Security

Our data centers are fully protected against any security breach, thanks to the latest hi-tech systems that include multi-level security traps, 24-hour patrols and continuous CCTV monitoring, along with electronic and biometric access control system.

Comprehensive Service Solutions

Our customer service plans cover hardware and software consultancy, systems integration and ongoing operational support. We provide a service that covers all aspects of your global e-business operations, from facilities management to total outsourcing.


Our dedicated team of IT experts help you develop, implement and manage your e-Business strategies in an efficient and cost-effective manner.


All service offerings are supported by carrier-class data center facilities:


  • Dual UPS sources
  • Multiple dedicated diesel generator units
  • FM200 gas-based fire suppression
  • 24/7 air-conditioning controlled by CRAC units with redundancy
  • Direct connectivity to PCCW-HKT local, international and Internet network services
  • Round-the-clock technical support and proactive problem reporting
  • Advance biometric security devices
  • Industrial standard high-loading anti-static raised flooring
  • 24/7 first line operational support
  • Service level agreements


For more details, please email us at pccwsolutions@pccw.com; call us at (852) 2296 8818 for sales enquiry or (852) 2312 9111 for service hotline.