Digital Transformation Forum 2018
31 May 2018 (Thursday)
time_icon.png 2:00pm – 5:15pm
place_icon.png The Ballroom, 7/F, Cordis Hotel HK (at Langham Place)


Digital Transformation Forum 2018, organized by PCCW Solutions on May 31, gathered more than 150 IT professionals and senior executives from a wide range of industries to discuss how to gain competitive advantages in the new digital era by leveraging the latest technologies and innovations.

PCCW Solutions’ full suite of Infinitum™ solutions – IoT, Advanced Analytics, Digital, AI and Cloud – were on showcase. The interactive demonstrations featured a variety of business applications to transform enterprises digitally.

The keynote speeches and panel discussions addressed how enterprises deliver value to customers and achieve operational excellence by adopting innovative technologies and resulted in encouraging feedback from the audience.

We express our sincere appreciation to all our customers, sponsors, speakers and delegates, for their support in making this event a great success.

Mr. Sinko Choy, SVP and Head of Client and Market Development of PCCW Solutions, delivered the welcome speech to kick-off the event.

Mr. Brian Groen, Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions of
PCCW Solutions, shared insight on making extraordinary customer connections with digital capabilities.

Mr. Frederic Giron, VP, Research Director of Forrester, gave an inspirational speech on the topic of ‘Digital Transformation Requires Customer Obsession’.

Mr. Ken Chung, Principal Consultant (HK & Macau) of Extreme Networks, shared his experience on how enterprises can get their network ready to embark on their digital transformation journey.

Mr. Raymond Xiao, Lead Solutions Architect of Alibaba Cloud HK, Macau & Taiwan, gave his views on using AI and big data to drive innovations in digital economy .

Mr. Ronald Raffensperger, CTO, Enterprise Data Center Solutions of Huawei International Co. Limited, shared insights on maximixing business flexibility with hybrid cloud.

Panel Discussion - How to elevate customer experience in the digital world

(Left 1) Mr. Frederic Giron, VP, Research Director, Forrester

(From left to right)
Mr. Stephen Wong, Chief Executive Officer, Asia Miles Limited
Ms. Yoki Lee, Head of Infinitum (Digital, IoT, Advanced Analytics, AI & Cloud), PCCW Solutions
Mr. Ivan Woo, Chief Information Officer, QNET Limited
Mr. Spencer Lam, Chief Information Officer, Vanke Property

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.




Vice President and Research Director

Mr. Fred Giron leads Forrester's China and Southeast Asia research teams. His research team advises CMOs, heads of digital, and CIOs and their teams on best practices for digital transformation, customer experience, and business innovation. Fred is also a domain expert in tech services and outsourcing trends as well as the underlying market dynamics.



Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions
PCCW Solutions

Mr. Brian Groen, Senior Vice President of PCCW Solutions, is responsible for developing business strategies, roadmap of digital, cloud, analytics, IoT solutions, as well as data center services.Prior to PCCW Solutions, Mr. Groen worked at IBM for more than 20 years, where he held several senior positions in New Zealand, Australia, Greater China and Hong Kong.



Principal Consultant (HK & Macau)
Extreme Networks

Mr. Ken Chung leads the Systems Engineering team for Extreme Networks in Hong Kong and Macau. He has more than 13 years experience of network engineering in telecommunication and focuses on routing and switching, wifi, firewall, network access control, application analyzer and network management systems. Prior to Extreme Networks, Mr. Chung worked at H3C, Ericsson, PCCW and Hutchison.



Lead Solutions Architect
Alibaba Cloud HK, Macau & Taiwan

Mr. Raymond Xiao is the Lead Solutions Architect of Alibaba Cloud Hong Kong, Macau & Taiwan. He focuses on driving cloud computing, smart city, big data, network, and security solutions in several industries, and leading the technical enablement of regional ecosystem. Raymond has over 10 years of experience in the technology field, specialized in cloud computing, big data, digital marketing, and information management solutions.



Head of Infinitum (Digital, IoT, Analytics, AI & Cloud)
PCCW Solutions

Ms. Yoki has more than 20 years of experience in advising clients on how digital technologies can be leveraged to enable new offerings, business models and value-add opportunities. Prior to PCCW Solutions, she was a Global Client Advisor in Oracle Corporation, advising Fortune 500 enterprises through their digital transformation journey.


Stephen S. Y.

Chief Executive Officer
Asia Miles Limited

Mr. Stephen S.Y. Wong, Chief Executive Officer of Asia Miles Limited, is responsible for managing Asia’s leading travel and lifestyle rewards program which has a portfolio of more than 10 million members and more than 700 business partners worldwide. Stephen is responsible for driving loyalty marketing strategy, charting eCommerce and digital technology development, and formulating partnership and database marketing strategies to enhance membership and revenue development.



Chief Information Officer

Mr. Ivan Woo, Chief Information Officer of QNET, is responsible for running global ecommerce platforms, from payment gateways to mobile apps, developing business strategies and managing projects. He has more than 15 years of experience in direct selling and e-commerce infrastructure and emerging technologies.



Chief Information Officer
Vanke Property

Mr. Spencer Lam, Chief Information Officer of Vanke Property, is responsible for managing enterprise-wide digital transformation and end-to-end solutions for customers. Mr. Lam has more than 20 years of experience working in the IT industry. Prior to joining Vanke Property, Mr. Lam worked at Oracle US as a BI Consultant and then as a Consulting Senior Director at Oracle China.



CTO, Enterprise Data Center Solutions
Huawei International Co. Limited

Mr. Ronald Raffensperger brings over 30 years of experience in the IT, software and telecom industries to his role providing technical leadership for Huawei’s Enterprise Data Center organization. He has a broad background in high-performance computing, databases, cloud computing and big data.





Supporting Organizations