20 Sep, 2017 - Hong Kong
PCCW Solutions
Digital Engagement Summit 2017
2:00pm to 5:00pm | The Ballroom, 7/F Cordis HK at Langham Place
Event Recap
The Digital Engagement Summit organized by PCCW Solutions on 20th September 2017 has showcased Smart Parking and Charging Solutions, Geomagnetic Location-based Solutions, Virtual Reality and other latest innovations revolutionizing customer engagement.
It was a very unique opportunity that we gathered experts from retail, manufacturing and property industries to share their insights during the keynote speeches and panel discussions on how technologies enable a new breed of digital-empowered organizations to improve customer engagement, build new partnerships and drive competitive advantages.
Our sincere appreciation to all our customers, sponsors, speakers and delegates for their support to make this event a huge success.
Mr. Sinko Choy, SVP and Head of Client and Market Development of PCCW Solutions delivered the welcome speech to kick off the event.
Mr. Raymond Chan, SVP and Head of Retail, Manufacturing and Logistics Industry for HK & PRC of PCCW Solutions shared insights of using customer journey mapping to spark innovation.
Mr. Harrison Lung, Associate Partner of McKinsey & Company brought us an inspirational speech of harnessing the rise of digital consumers to stay ahead.
Mr. Andrew Kernebone, SE Director, Asia Pacific of Extreme Networks provided insights of delivering better customer experience with seamless connection.
Panel Discussion - How can technology help transcend multiple channels, drive customer engagement and reignite customer excitement?
Moderator:
(Left 1) Mr. Robert Stockdill, Director of Content, Inside Retail Asia
Panelist: (From left 2 to right)
Ms. Belle Morton, Director, Advisory, Management Consulting, KPMG Hong Kong
Ms. Cherry Chan, PIC - The Mills
Mr. Ravel Lai, Regional IT & Digital Director, Jardine Restaurant Group
Mr. Leo Ting, Associate Business Director, PCCW Solutions
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.
Highlights
Markets are constantly and rapidly changing. Digitalization has become a key factor for corporations of all sizes to seize comparative advantages and deliver revolutionary customer experience. How to engage customers digitally and innovatively is the subject of the summit organized by PCCW Solutions. Experts from Hong Kong and around the region come together to discuss how technologies enable enterprises to improve customer engagement, build new partnerships and drive competitive advantages.
Digital Engagement Summit 2017 is a half day conference bringing together over 150 senior executives and managers from retail, manufacturing and property industries.
Sponsors
Platinum Sponsor
Gold Sponsors
Silver Sponsor
Supporting Organizations
Speaker
Raymond Chan
SVP and Head of Retail, Manufacturing and Logistics Industry for HK & PRC
PCCW Solutions Ltd.
