28 Apr, 2017 - Hong Kong

SAP Seminar: Empowering OMNI-Channel Ecommerce Customer Engagement

2:30pm to 4:30pm | Level 1,The Long Beach Commercial Podium, 8 Hoi Fai Rd, Tai Kok Tsui, Kowloon

Highlights

Today's customers are digitally empowered. Omni-channel digital platform is crucial to fuel eCommerce and drive business growth. It is more important than ever for retailers, eCommerce operators and manufacturers to provide a highly personalized experience to engage and delight customers across every point of interaction.

SAP Hybris enables your omni-channel eCommerce business and empowers you to deliver contextual and personalized customer experiences that boost loyalty and increase sales.

Please join the seminar co-hosted by PCCW Solutions, SAP and Hewlett Packard Enterprise to learn how to use omni–channel and eCommerce platform to increase revenue and maximize customer satisfaction.

Agenda

2:15PM - 2:30PM

Registration

2:30PM – 2:35PM

Welcome Speach

2:35PM – 3:05PM

Transforming Digital Customer Engagement in the Omni-Channel World and Showcase Demo

by Luke Lam, Solutions Manager, SAP Hybris

3:05PM - 3:30PM

Tea Break and Demo

3:30PM - 4:00PM

Plan ahead and make your life easier with SAP HANA deployment

by Ian Chan, Senior Solution Architect – Technology, Enterprise Group, Hewlett Packard Enterprise

4:00PM - 4:30PM

Seven key elements for Digital Transformation

by Godfrey Poon, Vice President, PCCW Solutions

Event Recap

IT professionals from retail and manufacturing industry gathered at PCCW Solutions office on 28 April 2017 for the eCommerce seminar. During the event, speakers from PCCW Solutions, SAP and HP Enterprise shared their insights on how to use omni–channel and eCommerce platform to increase revenue and maximize customer satisfaction.