On-demand Webinar:
Elevating Shopping Experience with Smart Mall Technologies


The global smart retail market is booming amid unprecedented times, highlighting retail technology trends such as personalized shopping experiences, real-time promotional information and data analytics to predict preferences. How would modern shopping malls incorporate digital technologies such as AI and IoT to benefit shoppers, retailers and mall management teams?

Join this webinar to learn more about key drivers of retailers’ digital transformation and how smart mall technologies can improve business operations and deliver differentiated shopping experience.

Topics covered in this webinar:

• Key challenges for retail sector
• Create a digitally connected environment with IoT and AI
• Best practices for implementing smart mall solutions
• Empower planning and prediction with data analytics

*The webinar was conducted in English


Jessica Chung
Digital Solutions Manager
PCCW Solutions

Jessica Chung has been providing digital strategy and solutions consultancy to clients in leveraging IoT, data analytics and AI technologies to achieve business goals. She has extensive experiences in working with multinational businesses across industries in Hong Kong and Asia-Pacific region to drive digital transformation.

On-demand Webinar

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