24 Apr, 2018 - Hong Kong
Winning in the new era of retail
2:15pm to 4:30pm | Showcase, 14/F, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay
Event Recap
In our recent seminar ‘Winning in the new era of retail’, our industry experts shared the latest retail industry trends, as well as best practice on how to create superlative customer experiences through digital technology.
Our guest speakers, Mr. David Chung from InnoEdge, and Dr. Ming Cheung from HKUST, shared their insights on how to transform digital retail business by deploying AI and social media.
Mr. Leo Ting, Associate Business Director of PCCW Solutions, began the seminar by explaining how PCCW Solutions helps retailers build digital business capabilities.
Mr. David Chung, Senior Partner of InnoEdge, gave an inspirational presentation on how to create ’wow’ customer experiences.
Dr. Ming Cheung, Ph.D. Research Associate of HKUST, presented on how to utilize multimedia big data analytics for smart advertising.
Agenda
2:15PM - 2:30PM
Registration
2:30PM – 2:40PM
Opening Remarks
2:40PM – 3:10PM
How PCCW Solutions helps retailers build digital business capabilities
By Mr. Leo Ting, Associate Business Director, PCCW Solutions
3:10PM - 3:40PM
Creating ‘wow’ customer experiences for sustainable business growth
By Mr. David Chung, Senior Partner, InnoEdge Consulting
3:40PM - 4:00PM
Networking break
4:00PM - 4:30PM
Multimedia big data analytics for smart advertising
By Dr. Ming Cheung, Ph.D. Research Associate, HKUST
