Research estimates more than half of the activities people are paid to perform can be automated by adopting advanced robotics and AI – either now, or surprisingly soon.
Blockchain matters as it could make the financial services industry’s infrastructure much less expensive. And second, the list of potential uses is almost limitless, from financial transactions to automated contractual agreements and more.
Digital extends from customer experience and operational efficiency to big data and analytics applied to payments, retail banking, insurance and wealth management, and migrating toward institutional areas such as capital markets and commercial banking.