HABBITZZ+ Intelligent Unmanned Store


Many digitally born businesses are now taking the plunge into physical retail as they tap into the rise of the experience economy, where people choosing to buy experience over products. To capitalize on the market opportunity of blending digital with physical, PCCW Solutions has adopted the state-of-the-art technologies to build an intelligent unmanned store named HABBITZZ+.

Customer-centric approach

With full integration with the premium ecommerce platform HABBITZZ, HABBITZZ+ is a fully automated and intelligent unmanned store operated by PCCW Solutions. Shoppers can discover an extensive array of items and enjoy the fast pick-and-go option at the store. Seamlessly complementing convenient online shopping with touch-and-feel experience at the physical store, HABBITZZ+ creates a fun and interactive environment to enhance customer engagement with frictionless shopping experience.

Seamless O2O experience

HABBITZZ+ intelligent unmanned store creates an unparalleled O2O journey with seamlessly integrated and complementary experiences of ecommerce and physical store. HABBITZZ+ is the best showcase for ecommerce players and retailers to embrace state-of-the-art technologies that enrich customer experience and unlock revenue potential.

The intelligent unmanned store leverages advanced technologies, including artificial intelligence (AI), biometric verification, advanced analytics, radio-frequency identification (RFID), and Infinitum Visum to maximize efficiency and enhance customer experience.

Benefits to shoppers

  • Compare products instantly through intelligent product display station
  • Make smart choices by trying on merchandise virtually with Infinitum Visum
  • Discover new favorite items with smart recommendations
  • Reserve the trending products and try out at the store before purchasing

Benefits to retailers and ecommerce players

  • Devise targeted business strategies by analyzing in-store interactions
  • Offer differentiated customer service around the clock
  • Turning a physical store into a data-driven smart store
  • Enable O2O business model with 24x7 operation to unlock revenue potential