China Mobile Communications Corporation: ERP and Management Information System


China Mobile Communications Corporation is the PRC's largest mobile phone operator. Through the implementation of an Enterprise Resources Planning (ERP) system, China Mobile has undertaken to build an advanced nationwide world-class management information system (MIS) to raise the standard of decision-making at provincial and municipal levels.

The company plans to normalise business processes and operation procedures throughout the organisation, down to its provincial and municipal subsidiaries, in order to attain better resource sharing and enhanced monitoring and control, with the ultimate objective of increasing the group's market competitiveness.


According to China Mobile's three-year 'informatization' plan, work on its major application systems should be completed by the end of 2005. The company will then continue to improve and consolidate other systems with the aim of building a totally standardised and fully integrated information application system.


PCCW Solutions has one of the largest teams of ERP professionals in mainland China, plus extensive experience in implementing and managing mission critical projects. A team of PCCW Solutions' experienced project managers and consultants in implementation and business process reengineering (BPR) is working to provide China Mobile with a total solution.

The system is being implemented in phases. PCCW Solutions began to build a MIS for some of China Mobile's provincial offices. The next stage will see PCCW Solutions designing and implementing an advanced MIS solution focusing on Financial Management at other offices across the country. It covers general ledger, accounts payable and accounts receivable, inventory, purchasing, engineering, cash flows, fixed assets and financial analysis.

PCCW Solutions will be responsible for the entire project's design and management. PCCW Solutions will also select consultants to participate in the building of an additional management system and assist China Mobile to develop and nurture a group of professionals in applications management, financial management and information technology.

Value Created

This solution currently represents the largest Enterprise Resource Planning (ERP) project in mainland China, and is likely to help China Mobile to greatly improve its internal operations and enhance overall competitiveness.