Banking, Financial Services and Insurance

Fidelity Investments Management (HK) Limited: eMPF System

Company profile

Fidelity Investments Management (HK) Limited was established in 1969 under Fidelity International, previously known as Fidelity International Investments. Fidelity Investments Management (HK) Limited mainly provides individual and institutional investors with investment management services, including mutual funds, pension management and fund management platforms.

Challenges

In face of the inefficient legacy MPF system, Fidelity Investments Management (HK) Limited requires to address the needs of customers in using online platforms.

Solutions

Fidelity Investments Management (HK) Limited selected PCCW Solutions to design and develop a bilingual e-Mandatory Provident Fund (eMPF) system, enabling customers to conduct online transactions via the Internet. The solution includes platform architecture design, set up and hosting, front-end application design and development, and integration with the client's back-end systems.

Value created

The bilingual online eMPF system enables customers to conduct online business transactions, enhances customer experiences and improves operational efficiency.