Hong Kong Airport Authority: Wireless LAN Broadband Internet Access


With reference to a previous research done by the Hong Kong Tourism Board in 2000, 58 percent of visitors were senior white-collar workers, and 30 percent out of the total came for business/meetings.

Market findings suggest that among the tens of millions of mobile business professionals worldwide, some 40 percent of them use laptops while they are on the road to check or send emails, surf the Web or download PowerPoint files.

From April 2001, travelers have enjoyed wireless broadband Internet access at the Hong Kong International Airport, as a result of PCCW Solutions' and the Airport Authority's combined efforts to provide "Wireless LAN" communications services.

Today's business travelers demand on-the-fly Internet connectivity. The Wireless LAN services provide customers faster access, quicker download times and highly reliable connections.

Passengers in the terminal will find this very useful for recreation and business, such as quickly accessing their company's Intranet, checking emails and downloading large files from the Internet.

Hans Bakker

Airport Authority Commercial DirectorHong Kong Airport Authority


PCCW Solutions' Wireless LAN service operates at a speed of up to 1.54Mbps, accessible at restricted areas at the airport's departures level, such as restaurants, airline VIP lounges, the Apron Passenger Vehicle Lounges, as well as the transit areas of Terminals 1 and 2. The service speed has been upgraded and future technological advances will be introduced.

The concept of bringing a 'mobile office' to business professionals is going to revolutionize the business world, offering executives and their enterprises a chance to enhance competitive edges. The service initiative also matches PCCW Solutions' mission and capability to provide total e-solutions to enterprises, and quicken their pace in digital transformation.

Since travelers are expected to have robust demand for convenient Internet access services, PCCW Business Netvigator plans to broaden the reach of this new wireless Internet technology to customers.

Value created

Internet users no longer need to queue for data ports in major airport areas. Passengers can simply insert a Wireless LAN (Local Area Network) card into their laptops to connect to PCCW's wireless network and then to the Internet.