SPTel undergoes business transformation
to deliver differentiated services

Company profile

A joint venture between ST Engineering and SP Group, SPTel is a digital services provider which owns, builds and powers communications and infrastructure services in Singapore. SPTel aims to improve the way people, places and things connect with each other by providing intelligent network infrastructures, enabling technologies and building smart ecosystems.


SPTel needed to deliver differentiated service offerings in the crowded telecom market in Singapore to not only meet the evolving market demands, but also stand out amidst stiff competition. Businesses today require a resilient, intelligent and secure network to support the future of digital needs.

As SPTel forges forward towards providing an advanced solution that supports Smart City developments, we are confident that the consultancy partnership with PCCW Solutions will enable our plans of becoming an advanced network provider to meet fast-evolving digital needs globally.

Titus Yong

Chief Executive Officer


SPTel has engaged PCCW Solutions as its consultancy partner to develop an intelligent fiber network powered by Software-Defined Network with Network Functions Virtualization (SDN-NFV). The fiber network equipped with artificial intelligence, machine learning and cybersecurity capabilities will serve as an alternative to the existing network infrastructure in Singapore. PCCW Solutions helped to design and build an end-to-end IT system with zero-touch provisioning, enabled by the state-of-the-art Business and Operation Support System (B/OSS) with an intelligent and secure Customer Service Portal that runs on a cloud network.

Value created

The new SDN-NFV will enable users to have holistic network management that provides greater control, visibility and scalability for their network. The solution also delivers superior digital customer experience by enabling self-service operations. The new intelligent network will further enhance its diversified network offering with next-generation cloud-like agility and flexibility to cater to the dynamic network demands of today’s enterprises.


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