Public Sector

Transport Department modernised Transport Information System
to facilitate efficient operations and smart mobility

Company profile

The Transport Department is the authority for administering the Road Traffic Ordinance and legislation for the management of road traffic, regulation of public transport services and operation of major transport infrastructures in Hong Kong. The Transport Department is committed to providing the world's best transport system which is safe, reliable, efficient, environmentally friendly and satisfying to both users and operators.


The first Transport Information System (TIS) of the Transport Department was implemented by PCCW Solutions in 2008 as an expandable central data repository for storing and maintaining transport and traffic data, in order to unify the business functions into a standardised browser-based user interface. The Transport Department needed to modernise and upgrade its existing TIS to enhance system performance, streamline day-to-day operations, and enable more efficient processing of a vast amount of traffic and transport data using advanced technologies, so as to synchronise with the HKSAR Government’s smart city initiative.

PCCW Solutions is honoured to be the digital transformation partner of the Transport Department to modernise its existing Transport Information System, providing an efficient and effective solution to collect, process and analyse a vast amount of traffic data and enhance the utilisation of existing transport infrastructure. This contract award reflects our proven expertise in building highly-sophisticated IT systems integrated with innovative technologies to generate value for clients.


PCCW Solutions was selected as the prime contractor to design, implement and maintain the advanced TIS in 2017. The new TIS makes use of the latest information technologies, such as big data analytics to capture and process both textual and spatial data integrated with Geographical Information System (GIS) for managing traffic flow, and enabling real-time traffic condition prediction in Hong Kong. The modernised TIS enables efficient processing of a vast amount of real-time traffic and transport data to facilitate and streamline day-to-day operations of the Transport Department.

Value created

PCCW Solutions creates an effective solution for the Transport Department to improve its internal operational efficiency, enabling the efficient processing of a vast amount of traffic and transport data, also delivering more reliable and user-oriented services to the customer. The solution also enhances mobility and utilisation of existing transport infrastructure, and supports the open data sharing for better traffic and transport management.


Read the full case study to learn more.

* fields are mandatory